The Laughing Crow Bakery reserve the right to turn down custom order requests for any reason, including but not limited to availability, conflict of interests, or personal choice. Terms & Conditions will be provided by The Laughing Crow Bakery at time of ordering.
Customer agrees to the following Terms & Conditions upon submitting an order request form for custom orders, or at time of check out for pre-sales, flash-sales, or classes. Additional Terms & Conditions for classes are provided under each class, and customer agrees to those at time of ticket purchase.
I reserve the right to change these policies at any time without written notice.
Allergy Information:
All goods produced by The Laughing Crow Bakery are hand made in accordance to and operating under Louisiana Cottage Food Law.
All goods are made in an allergen-present kitchen and while allergy-friendly options are available for certain items, client assumes all risks of contagion upon ordering. Allergens include, but are not limited to: nuts (tree nuts, peanuts), eggs, wheat (gluten), soy, dairy and artificial dyes.
Payment Policy:
All payments for orders are due at time of booking/ordering. No partial payments will be accepted and your date for custom orders is not secure until full payment is made. If you’re booking out further than 6 months, a 50% deposit is required and the remaining balance is due 4 weeks prior to your pickup date. Deposits are non-refundable should you choose to cancel your order, as they secured that date and made it unavailable for other orders.
Pickup Policy:
Pickups for all orders (custom orders, pre-sales, and flash-sales) are prearranged between The Laughing Crow Bakery and the customer. Failure to collect your order without any contact requesting to cancel within three days past your selected pickup date will result in forfeiture of your order as well as any payments made. The Laughing Crow Bakery reserves the right to sell forfeited baked items.
Cancellation Policies
We understand that in life, things can come up unexpectedly. If for some reason you need to cancel your order, you may do so at any time due to illness, emergency, or other event. See refund policy. Due to the nature of goods sold, no exchanges or returns will be accepted. If for some reason you’re unsatisfied with your order, please reach out as soon as possible.
Refund Policy
Refund amounts and conditions will be determined by The Laughing Crow Bakery on an individual basis. Only partial refunds will be available if your order has already been fulfilled but not picked up or has been started at the time you request to cancel. In the event that The Laughing Crow Bakery has to cancel your order due to illness, emergency, or other conflict on her end, you will receive a full refund within 5 business days.
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